He has significantly improved the technology organization and critical business processes resulting in increased efficiency, improved quality, and substantial cost savings. He led the efforts for digital transformation to best-in-class enterprise solutions, increasing ROI.
Art has been leading and managing Agile/Scrum projects for over a decade, including training, product backlog, user stories, sprint planning meetings, minimal viable product (MVP) definitions estimates, sprint goal, budgets, daily Scrum meetings, review/demo meetings, retrospective meetings, meeting facilitation, executive presentations and reports, issue resolution, and translation/liaison between business and IT.
Art has driven results by introducing standardized, optimized processes and continuous improvements, QA procedures, best practices, standards, and methodologies.
Art keeps a customer focus and has led initiatives to elevate customer satisfaction by 40%.
Art has led the efforts for digital transformation to best-in-class enterprise solutions, increasing ROI. He is an expert for critical initiatives in PeopleSoft
ERP, Salesforce CRM,
and Guidewire Insurance suite.
Art has increased productivity by 50% and effectiveness by 30% with user-friendly reports, dashboards,
and predictive analytics.